Step 1: Discover — Align on purpose, people, and priorities.
In Discover, we gather just enough context to point the course in the right direction: goals, audience, constraints, and what success looks like for your learners and leaders.
Review the terms on this page, or use the steps below to explore the rest of the prototype process.
Goals & audience
Start hereWhat you want people to be able to do after the course, and who those people are.
Clear goals stop us from “just making slides.” Knowing the audience means the examples, tone, and level of detail actually match real people—not an idealized learner.
- The top 1–2 behavior changes you’d love to see after launch.
- Who will take the course and what they already know (or don’t know).
- Any must-have outcomes from leadership or compliance.
Stakeholders & SMEs
Who’s in the roomThe people who approve the course and the people who know the details of the content.
When approvers and subject experts are clear, feedback is faster and less stressful. It also keeps us from getting conflicting directions halfway through the build.
- Who has final say on the course content and look-and-feel.
- Who we should go to with detailed questions about the topic.
- Anyone else who needs to see the prototype before we move to build.
Constraints
Real-world limitsThe practical limits we need to respect: time, tools, budget, policies, and anything that might shape what the course can or cannot do.
Constraints are not bad news—they help us design something realistic. Agreeing on them early avoids rework later when we discover “we can’t actually do that” in your systems.
- Target launch window and any fixed dates we must hit.
- Systems, tools, or templates we need to use (or avoid).
- Any policies, legal requirements, or “red lines” we should know up front.
Success metrics
How we’ll knowThe signs that tell you the course is working—things you can see, hear, or measure after people complete it.
Defining success upfront keeps us from relying on “it feels fine.” It ties the course back to the business problem and gives you something concrete to report on later.
- Any current numbers or signals you track (errors, tickets, time, sales, etc.).
- What “good” would look like 3–6 months after launch.
- Red-flag behaviors you’d like to see less of once people complete the course.